I experienced this product to be super easy to use and I was able to scoop up ice cream without any problems. I wanted an ice cream scooper like Thrifty's uses but you can't purchase those. This does exactly the same job, I get the same form and density in a scoop. You dip it into water, just like any other scooper before pressing it into the ice cream. make sure your ice cream is deep enough to fill the scooper... a press straight down. if your running low on ice cream, I can easily pick up the remaining into the scoop then press straight down to condense it all together. I ordered the pink color and it is a bubblegum pink.